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For families helping a parent age in place

A clearer path from clinician guidance to the next step at home.

Through our provider-as-a-service partnership, active clinician partners lead clinical care and medical decisions. Sevah Care advocates for your parent and helps your family follow through between visits.

Clinician partners lead clinical care. Sevah Care memberships are nonmedical and separate from clinical services.

  • Virtual nonmedical care coordination concierge service and platform
  • Serving the Bay Area
  • No obligation
  • Private pay or long term care insurance

This does not replace your parent's doctor or emergency care. In an emergency, call 911.

An adult daughter on a video call with a Sevah Care advisor while planning her mother's week.
  • Virtual nonmedical care coordination concierge service and platform
  • Serving the Bay Area
  • No obligation
  • Private pay or long term care insurance

This does not replace your parent's doctor or emergency care. In an emergency, call 911.

Three annual memberships

Choose how much follow-through your family needs.

Every membership includes nonmedical support. Choose the level of follow-through that fits your family.

Home Support

$3,000/ year

Know exactly what to do next.

A nonmedical home support plan, reviewed by a coordinator. Your family carries out the recommendations.

  • A clear plan for everyday care needs
  • Guidance on questions and next steps
  • Coordinator review of recommendations
  • Your family carries out the plan
Talk through this plan (415) 629-3911
RECOMMENDED

Care Concierge

$8,000/ year

We handle the follow-through.

Everything in Home Support, with a dedicated coordinator to handle calls, scheduling, and follow-up.

  • Everything in Home Support
  • Calls and appointment scheduling
  • Follow-up on next steps
  • Updates for your family
Talk through this plan (415) 629-3911

Care Concierge Plus

$16,000/ year

More support at home between visits.

Everything in Care Concierge, with an added layer of support at home.

  • Everything in Care Concierge
  • Expanded help with everyday routines
  • Additional support between visits
Talk through this plan (415) 629-3911

Annual membership prices are shown for planning. Ask us about current availability and membership terms. Sevah Care is nonmedical and does not provide medical care.

Sevah Care's application for a Home Care Organization license from the California Department of Social Services, Home Care Services Bureau, is in process. Sevah Care is not yet licensed and does not currently provide or arrange home care services. We will update this site once a license is issued.

How it works

Three steps. Then you decide.

You do not have to have the plan figured out before you call.

  1. Tell us what your family needs

    Call (415) 629-3911, or send a short note. Say who needs a plan and what a hard day looks like.

  2. Talk it through

    A care advisor calls you back. We talk about the membership, how families pay, and whether we can help. You can send a message any hour. Live conversations, including by phone or video, can be scheduled with our team. We will explain availability on the call.

  3. Decide together

    If we can help, we set up how you will message us, how a scheduled live conversation works, and what the plan will cover. If we cannot, we will say so. You do not have to decide on the first call.

One connected care loop

Clinicians close the clinical loop. Sevah helps your family stay with the next step.

Your clinician partners guide clinical care. Sevah Care advocates for your parent and coordinates agreed practical follow-through with your family.

  1. 01

    Your parent shares what matters

    Your parent or family shares a concern, preference, or change with the coordinator, with the parent's permission.

  2. 02

    Sevah Care listens and advocates

    Your care coordinator confirms what your parent wants shared, carries their voice to the right clinician partner, and follows up on agreed next steps.

  3. 03

    Clinician partners close the clinical loop

    Through the provider-as-a-service partnership, licensed clinician partners review clinical concerns and make the medical decisions. With consent and where an approved EHR connection is available, relevant updates can reach their team.

  4. 04

    The family knows what comes next

    The coordinator helps the family understand and follow through on agreed next steps. Clinical guidance and escalation come from the clinician. In an emergency, call 911.

With the parent's permission, Sevah helps keep the parent, chosen family, and clinician partners in the loop. EHR sharing depends on an approved connection being available. Clinicians own clinical care and medical decisions; Sevah Care coordinates nonmedical follow-through. Clinical services are separate from Sevah Care memberships.

↺ Clinician guidance comes back to the family; Sevah helps coordinate agreed next steps.

Tools introduced during onboarding

Technology supports the concierge. People keep the loop moving.

For daily check-ins and reminders

Tara

Tara is a camera-free tabletop companion that can support reminders, daily check-ins, and updates. The coordinator helps the family follow through; Tara does not make clinical decisions.

Included with Care Concierge Plus

Merlin

Merlin is a camera-free home robot designed to help with chores, fetching, and reminders. It supports everyday routines, not clinical assessment or escalation.

Want to talk about the membership?

Call us and tell us about your parent. Families pay privately. If you have long term care insurance, check with your insurer; many policies cover only licensed providers, and Sevah Care is not yet licensed. We do not help file VA or insurance claims. You do not have to decide on the phone.

An adult daughter on a video call with a Sevah Care advisor while planning her mother's week.

What to expect

A plain conversation about your family.

Here is what the call is, and what it is not.

We ask about the day

Who needs help, what is hard, and what would make the week easier to plan.

We tell you what we can do

On the call we will talk about the membership cost, how families pay privately, and whether long term care insurance might help. You can send a message any hour. Live conversations, including by phone or video, can be scheduled with our team. We will explain availability on the call.

You decide

You can say yes, ask more questions, or tell us it is not a fit. This website does not sign you up.

Who we help

A plan for the person who wants to stay at home, and for the family beside them.

You, planning for a parent

You want a plan, help through appointments and questions, and a way to write to us when the week changes.

Your parent

Someone who wants to stay in their own home, and wants the ordinary parts of the day to stay possible.

A spouse or partner

You have been the one keeping the week going. You want a plan, and a place to write when you are tired or unsure.

Request a call back

Leave your name and phone number. ZIP and other details are optional. We will call you about a plan for staying at home.

 

Area code first.

 

Where they live.

Optional. Please leave out medical records.

Tell us more (optional)
Help us understand your request

Answer only what you know. Nothing in this form is sent until you press Request a call back. Please leave out medical records and sensitive health details.

You may send without confirming a summary. Your original note and answers will be saved in your lead record as unconfirmed information.

We use your contact details to respond. Your note and summary are saved in your lead record. Email notifications include contact details and inquiry type; Slack notifications include inquiry type only. Please leave out medical details. Read our privacy notice.

We will call you to talk about your parent and what would help this week. You do not have to decide on that call.

  • Virtual nonmedical care coordination concierge service and platform
  • Serving the Bay Area
  • No obligation
  • Private pay or long term care insurance

Questions

A few answers before you call.

How much does care cost, and how do families pay?

The concierge membership is private pay. The price depends on the plan your family needs. We will tell you the cost on the call, before you decide. If you have long term care insurance, ask us about using it. We will tell you what we can and cannot do. We will not guess a price on this page.

Does 24/7 mean someone answers right away?

No. 24/7 means you can send a message any hour, any day. It does not mean someone answers right away. Live conversations are not part of that 24/7 access. Live conversations, including by phone or video, can be scheduled with our team. We will explain availability on the call. This does not replace a doctor or emergency care. In an emergency, call 911.

What if it is not a fit?

Tell us. If we are not the right help, we will say so on the call. If you are already a member and something feels off, call the same number and we will talk about what to change.

What does Sevah Care not do?

We help with planning, coordination, advocacy, and healthcare navigation. The help is virtual and nonmedical. We do not replace a doctor or emergency care, and we do not diagnose or treat. In an emergency, call 911.

Want help planning for a parent at home?

Call us, or tell us a little about your family. A care advisor will help you take the next step.